Shipping policy
1. Order Processing
- All orders are processed within [1–3 business days] after payment is confirmed.
- Orders are not processed on weekends or public holidays.
- You will receive a confirmation email once your order has been shipped.
2. Shipping Rates & Delivery Times
Shipping costs and delivery times depend on your location:
-
Local Shipping (within Pakistan):
Estimated delivery: [3–7 business days]
Cost: [Insert price or “Free shipping on orders over ___”] -
International Shipping:
Estimated delivery: [7–21 business days]
Cost: Calculated at checkout
Delivery times are estimates and may vary due to courier delays or customs.
3. Shipping Methods
We partner with trusted courier services to deliver your orders safely and on time. Available shipping options will be shown at checkout.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery.
5. Delays
Vora is not responsible for delays caused by:
- Courier services
- Customs processing (for international orders)
- Incorrect shipping information provided by the customer
6. Shipping Address
Please ensure your shipping details are accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within [3–5 days] of delivery. We will work with the courier to resolve the issue.
8. Failed Deliveries
If a package is returned due to failed delivery attempts or incorrect address:
- The customer may be responsible for re-shipping costs
9. Contact Us
For shipping-related questions, contact us at:
[Your Email Address]